PRIVACY POLICY
Privacy Policy
Last updated: May 2026
Cyclone Customs ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect When you place an order or create an account with us, we may collect:
- Your name, email address, phone number and delivery address
- Payment information (processed securely — we do not store card details)
- Order history and browsing behaviour on our site
How We Use Your Information We use your information to:
- Process and fulfil your orders
- Communicate with you about your order status
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
Sharing Your Information We do not sell or rent your personal information to third parties. We may share your data with trusted service providers such as our courier partner (The Courier Guy) solely for the purpose of fulfilling your delivery.
Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings, though this may affect some site functionality.
Your Rights You have the right to access, correct, or request deletion of your personal data at any time. To do so, contact us at support@cyclonecustoms.co.za.
Data Security We take reasonable precautions to protect your information. Our site uses SSL encryption and all payment processing is handled through secure, PCI-compliant providers.
Contact For any privacy-related questions: support@cyclonecustoms.co.za